888-278-0038

Customer Service Directory

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Have a question about your policy or need specific information, you can speak with a knowledgeable, licensed insurance representative by calling 888-278-0038.

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Phone Numbers for Quotes, Claims, Customer Service and Complaints

Following are various phone numbers to the customer and service centers for various NASW Assurance Services insurance programs.

Insurance Quotes
  • For a free personal group insurance quote – Accident Protection, Group Term Life, Long-Term Disability – call Association Group Insurance Administrators at 866-514-8974
  • For a free instant quote on the Auto and Home Insurance Program – call MetLife at 877-491-5089
  • For professional liability insurance quote 888-278-0038.
  • For information on coverages and to obtain a quote for Major Medical, Dental Insurance, Vision Insurance, or Supplemental Insurance under the My NASW Health Choices program, call 866-206-8509.
Insurance Claims
  • For professional liability claims, call 888-278-0038 if you are a policyholder in the enhanced, NASW-endorsed professional liability insurance program. Otherwise, please call NASW Member Services at 800-742-4089 for assistance.
  • For information on policies through our My NASW Health Choice program, call 866-206-8509.
  • To report a claim to the NASW Member Auto & Home Insurance program call 800-854-6011, 24 hours a day, 7 days a week, 365 days a year (366 days in a leap year).
  • For group insurance claims call Association Group Insurance Administrators at 866-591-8267.
    Submit your group insurance claims to:
    NASW Assurance Services
    P.O. Box 9060
    Phoenix, AZ 85068-9060
Insurance Customer Service
  • For professional liability customer service in the enhanced NASW-endorsed professional liability insurance program, call 888-278-0038. Otherwise, please call NASW Member Services at 800-742-4089 for assistance.
  • For information and customer service the My NASW Health Choice program, call 866-206-8509.
  • For Auto & Home customer service, call 800-854-6011.
  • For group insurance customer service on your existing account(s), billing inquiries, to make a change, or to check the status of a group insurance application you recently submitted, call 866-591-8267 or write to:
    Association Group Insurance Administrators
    P.O. Box 26450
    Phoenix, AZ 85068
General Insurance Inquiries and Complaints
  • For general inquiries and complaints about NASW Assurance Services programs, services, or vendors, please call ASI Customer Service at 888-278-0038 or ASI Corporate Office at 877-668-4274.
  • If you have suggestions about future insurance program offerings or services, call ASI Customer Service at 888-278-0038 or ASI Corporate Office at 877-668-4274.
NASW Membership
  • To join or renew your NASW membership, questions on NASW membership and for NASW customer service call 800-742-4089.